COVID-19 Stage 4 Management Plan
Monash Glass will remain open for the foreseeable future. In response to the state governments announcement of stage 4 restrictions, we have reviewed, and will be updating our management strategy. All updates are effective as of 7:30 am Thursday 06/08/2020.
It's important that we try to further limit our direct contact with customers. The following policy changes will be put in place with this in mind.
Contactless orders and quotes
All orders and quotes are to be submitted to us remotely either by email, phone or fax. We will not be accepting quote requests or orders directly from customers at our premises.
Reduced contact pick ups
Once orders are complete payment can be made through our service window, but we can no longer assist with the loading or trucks. Glass will be left for collection on numbered racks or trolleys that customers will have access to. As always, please ensure that all appropriate PPE is worn and all safe manual handling practices are observed. Please ensure that you follow all signage and verbal instructions upon arrival.
Increased monitoring
We will be collecting contact details from any customers or subcontractors that are on our premises for longer than 15 minutes.
Please keep in mind that these updates are in addition to our already extensive COVID-19 response. If you have any questions about our policies please don't hesitate to contact us.