Monash Glass

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COVID-19 approach

Our number one priority is the health and safety of our staff, their families and our customers.  As such we are monitoring official health advice closely and have implemented several strategies to minimise the risk of virus transmission.  We want to assure our customers that we are taking the COVID-19 threat extremely seriously and we are doing everything we can to ensure that we remain operational and that no one is put at risk.

Orders & Quotes

  • Where possible please submit orders and quotes via email or phone.

Pick ups & drop offs

  • Direct access to our office is no longer permitted.  We have implemented a new service window just inside the main roller door.  Just head to the office as usual and follow the signage and markings on the ground that will direct you to the right area.  If there are customers ahead of you please wait in the designated waiting bays to ensure appropriate distancing is maintained.

  • If your order will require two people to lift please ensure that you bring someone with you to help you load as we are drastically reducing staff and customer contact.

  • We are currently not accepting cash payments so please ensure that you bring a credit card or make a direct payment before you arrive.

What we’re implementing behind the scenes

  • After an in depth meeting with our staff we have developed guidelines that will assist us in limiting the spread of the virus.  Staff members have been advised that if they are displaying any of the symptoms associated with COVID-19 they are not to come to work.

  • Increased hand washing is being enforced.

  • Increased cleaning of frequently used surfaces is taking place.

  • Additional hand sanitiser stations have been created.

  • Staff have been provided with masks that we will be wearing throughout the day